In both cases, the cause is likely to be corruption of the preference list used by your Mac to store Bluetooth devices and the current state of these devices connected, not connected, successfully paired, not paired, etc. NatPruk, Yes I have both the Wi-Fi and Bluetooth modules for this card working under Windows 10. In addition, please also take a try to contact the manufacturer side and see if they could offer any further assistance. So in order to get it to work, go to Bluetooth, turn Bluetooth on, turn mouse on, hold power button pressed, the mouse will then show up under Bluetooth devices, then pair it. Apple has posted a that can interfere with Bluetooth device communications. No matter what I did I got the same message as you.
I will certainly help you with this. Choose the appropriate operating system and try to install the software. Incompatible or not properly installed graphics card drivers are the most common cause of this issue. But it's still not work. More reference: Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.
So I'm in fact on my own. Ensure the Advanced option for allowing Bluetooth devices to wake the computer is selected if you wish to wake the computer using its Bluetooth input devices following a prolonged period of inactivity. Now I can only use my keyboard and I'm unable to get the mouse to successfully pair again. If you want to know anything else, just leave us a comment below! I wouldn't be surprised if windows is also pushing other incompatible drivers. Similar thing happens in Windows 7 when I try to pair this device over Bluetooth. Whenever I try pairing the mouse I get an pop-up from windows saying it can't find the mouse anymore and asks me to try this again.
I already tried restarting my laptop and turning the mouse off and back on. Method 1: Use the hardware troubleshooter to fix the issue. He is also president of Eckel Media Corp. In all likelihood, the Bluetooth assistant will start up on its own and walk you through the process. First of all I did the command option p+r waiting 20sec at startup to reset the pram or nvram, don't remember Then I could pair under bootcamp, but sound on bt headset or mouse'moves were laggy as hell In fact There is an incompatibility between 2.
Regards Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Apple Weekly Newsletter Whether you need iPhone and Mac tips or rundowns of enterprise-specific Apple news, we've got you covered. Clicking the Bluetooth System Preferences menu's Advanced button reveals three options—check the boxes to enable any or all of the options. Windows thinks it's a camera. Method 2: Update mouse adapter driver. Download the mouse drivers from the manufacture's website for Windows 10, if not available. This could be due to incompatible drivers with current version on Windows.
Because it's a new preference file, you'll need to pair your Bluetooth peripherals with your Mac again. I was able to roll back to the original boot camp driver and correct the problem. Is there a way to go back to classic Windows user interface temporarily to do this similar to in Windows 7? Mike Hi Mike, Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10. This issue mostly happened because of the software update. I did not know you had to hold the power botton of the mouse to make it pair. I simply can't right click on a Bluetooth device when it appears in the pairing window and make changes to any advanced settings like I did in Windows 7 to pair the device. I then reboot windows and try again.
I guess it has to do with how the Mac pairs with the bluetooth mouse on a hardware level. Be sure to also follow the manufacturer's instructions for connecting third-party Bluetooth devices occasionally a security code must be entered to successfully marry devices. Follow these steps and run the troubleshooter. Does anyone know a way to pair this keyboard on Windows 10? Since this is not comfortable enough, I'm not fully done yet. When I'm trying to pair the mouse with Windows 7, I get a different error: Authentication failed. Restart the computer and check.
I had try to install New Windows 8. I reset the pram and it didn't help. I accidentally removed the mouse in the Bluetooth devices in settings. . I think that I even had to click the mouse - but I'm not sure about that. Edit: In addition to this, I've tested and also another Logitech bluetooth mouse can't be found either via the bluetooth assistant.